Returns & Refunds Policy
At Turin Grinders, we stand behind the quality of our home coffee equipment and offer a 30-day return window for unused items in their original packaging. We want to ensure every home barista is completely satisfied with their precision grinding experience.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely pack the grinder in its original box, including all accessories, manuals, and protective foam to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing