Frequently Asked Questions
Everything you need to know about Turin Grinders products and services.
What makes Turin Grinders different from standard home grinders?
Turin Grinders are engineered for single-dosing and low retention, ensuring that the coffee you put in is exactly what you get out. Our focus on high-quality burr sets and precision alignment provides a commercial-grade grind consistency for the home barista.
How long does shipping take for domestic orders?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your grinder leaves our warehouse.
Do you offer a warranty on your coffee grinders?
Yes, all Turin Grinders come with a comprehensive 1-year limited warranty that covers manufacturing defects and internal component failures under normal home use conditions.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging. Please note that a restocking fee may apply for used equipment to account for cleaning and inspection.
Are the burrs replaceable or upgradable?
Absolutely. One of the best features of Turin Grinders is their compatibility with various aftermarket burrs, such as SSP. This allows you to customize your grind profile as your espresso journey evolves.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay. We also offer interest-free installment plans through select financing partners at checkout.